AR Follow-Up
Turn aging claims into clear next actions.
We work AR by payer, age, value, and denial risk so your team is not guessing where cash is stuck. Every touch is documented, escalated, and tied back to preventable root causes.
Aging worklist
Prioritize aged balances
Claims are segmented by age bucket, payer, dollar value, and expected action.
Payer outreach
Follow-up calls, portal checks, claim status requests, and proof-of-filing review.
Escalation cadence
No-response and underpayment items are moved into tighter escalation paths.
Resolution tracking
Collections, write-offs, appeals, and provider actions are visible by category.
AR follow-up with discipline, not random touches.
Aging work should be measured by outcomes, not activity. EdenRX Health builds worklists that prioritize value and fix the upstream reasons claims age in the first place.
Worklist Strategy
- 30, 60, 90, and 120+ day aging buckets
- High-balance and high-risk claim prioritization
- Payer and specialty-specific queues
Follow-Up Actions
- Claim status checks and payer calls
- Appeal, corrected claim, or documentation routing
- Underpayment and no-response escalation
Reporting
- Days in AR trend visibility
- Collector productivity and resolution status
- Root-cause patterns by payer and department
Old AR does not fix itself.
Let us review your aging buckets and identify the claims that can move first.
Request AR Review